Over the years, technology has helped to improve virtually every sector. The postal industry has been particularly advanced thanks to technological developments. Now customers are faced with a lot more flexibility, alongside additional security and convenience.
Here, we’ll look at some of the ways technology has improved the postal industry and what we can expect from future developments.
Which technologies have been introduced?
There have been a number of technologies introduced into the postal sector. Some of them include parcel tracking, online bookings, comparison tools and enhanced GPS.
Parcel tracking has become a particularly important technology in the postal sector. Comparison sites like Parcel2Go, can show you the cheapest parcel tracking services. Allowing both businesses and consumers to track their parcels, this technology has delivered multiple benefits. It cuts down the number of lost and fraudulent parcel claims, plus it gives the consumer an accurate idea of when the goods will be delivered.
Online bookings have also led to more rapid deliveries. As E-commerce has really taken off, consumers now expect to receive their parcels in record time. Online bookings and collections can really speed up delivery, while also providing a convenient option for businesses.
The introduction of comparison tools has also made it easier to choose the best parcel delivery service. Businesses can compare the costs, as well as read reviews on a parcel delivery company’s reputation. This allows them to ensure they are only using a reliable service, boosting customer satisfaction.
Finally, improvements in GPS have also helped courier companies. They are now able to quickly find properties, speeding up delivery times.
What’s next for the industry?
Although technology has already delivered many excellent benefits to the postal sector, improvements continue to be made.
Just some of the technologies currently being worked on include drone deliveries, 24-hour deliveries and crowdsourcing. Drone deliveries are already being trialled by Amazon in the US, and it does seem likely they will be introduced over the next decade.
The introduction of 24-hour deliveries would also be exciting, potentially leading to an even bigger boom in online shopping. Perhaps the most interesting development, however, is the crowdsourcing technology.
Commonly used to generate funding, crowdsourcing is also being tested as a means to get the public to deliver parcels. So, businesses are using these sites to offer paid opportunities to the public to deliver parcels instead of courier companies.
As you can see, there have been some significant changes in the postal sector in recent years. The above are just some of the benefits technology has delivered into the industry. With further developments in the works, we’re going to see postal services for businesses improve even further in the not too distant future.