Meet Harminder, owner of small, local business, Infinity Massage Therapy which has just celebrated its two-year anniversary and expanded its services due to increasing demand.
Harminder worked in sales from the age of 25-38, starting in retail and working their way from business to business. However, massage therapy was their calling because the passion for their employment faded, and there was a need to take control and make a career change.
“Friends and family had always said in the past that my massages were great, despite not having any formal training. I put it down to the fact that, from the ages of 5 to 16, I used to massage my dad regularly as in Indian culture this is common practice. So, I eventually decided I wanted to open a massage business as I’m a people person and engage well with those from all walks of life.“
In autumn 2019, Harminder created Infinity Massage Therapy as a part-time business around their full-time job in sales. It was a daunting thought to transition to self-employment so the initial goal was to build a client-base and reputation for the business.
Once Harminder had decided that this was what they wanted to pursue, they began a part-time massage qualification course with the YMCA. “This was perfect as it allowed me to still work full-time whilst studying.” The next few months were challenging as it was hard finding the ever-elusive work/life balance. However, by remaining focused and invested in the journey of reaching goals, Harminder persevered and thankfully the hard work paid off with the launch of Infinity Massage in autumn 2019.
COVID-19 unfortunately put a pause to Harminder’s plans, putting them on furlough for a few months before the company they worked for decided that they needed to make redundancies, which were expected. Luckily, Harminder had been preparing for this by updating the Infinity Massage website and optimising it to have a good online presence. So, when the time came, Harminder decided to take a very risky move and made the massage business full time.
“People were afraid to have contact with each other and there were multiple lockdowns, however, I did not want to work for someone else or go back to sales so I just went for it. To be honest it was a challenging year!”
Thankfully by April 2021 there was a big shift in the economy and people’s confidence with face-to-face services which massively helped the little business. Infinity Massage Therapy to take off. In a short period, Harminder has created a fantastic reputation/brand and has recently expanded with two part-time massage therapists who are amazing!
“I’m excited about what the future has in store and looking forward to growing the brand.”